Arrival Time
Please arrive 20 minutes before your appointment. Your treatment will finish at the scheduled time without time extension.
Reservation
Please Pre-Book 1-2 days in advance.
Refund
Once 10 min from treatment has passed, refund request will not be accepted.
Lost Items
Make sure you empty your locker upon departure. The Management Will Not Be Responsible for lost items nor will attend claims.
No Mobile Phones
Mobile phones are strictly PROHIBITED in the spa, even if set on silent mode. This ensures the privacy and harmony of the environment.
Late Arrival
Delay in your arrival time will not be added to the treatment to accommodate next booking
Cancelation
Please call us at least 4 hours before your treatment time.
No Valueables
Please do not bring valuables to the spa. Kindly lock your belongings in the designated locker.
No Smoking
Smoking is strictly PROHIBITED in the spa to maintain a clean, healthy, and relaxing atmosphere.
Healthcare Declarations
Please fill your consultation card in full details. Kindly notify us if you have high blood pressure, any major surgeries, pregnant, skin allergies or if you have any other health-related issue at the reception. You are wholly responsible for your physical fitness.
